Talk with Us via Chat
Our chat support is available to answer all your questions about product features, purchases, shipping, payments, and more. Get real-time assistance from our support team.
Community
Join our vibrant community of thousands of professionals and car enthusiasts. Share experiences, ask questions, and connect with others who love their Mercedes as much as you do.
User Manual
Discover how MBito works and how to set it up with our user manual* and step-by-step instructions on how to get the most out of your MBito device.
*under construction
Email Us
Prefer email? No problem! You can reach out to us at ask@mbito.app. We will respond to your inquiries shortly.
SUPPORT
We're Here to Help
We understand how sometimes even simple questions can be frustrating. That's why we're always here to guide and support you. Reach out to us through your preferred channel and we'll be happy to assist you.
FAQ
MBito OBD devices and apps are suitable for use with various Mercedes models. You can check compatibility by specific model on our Fitting Models page. We constantly update MBito, with additional models and features appearing regularly.
Prices vary due to the complexity of coding functions. More complex features require more credits. Prices vary for different features. Some features are free of charge.
No, the MBito app will only work with our original MBito device, which you can purchase on this website.
General Questions
Using MBito
If a dealer updates your car module software, any feature enabled by MBito might be disabled. Simply use the MBito tool again to re-enable the desired functions.
Yes, MBito only enables hidden features or executes functions available in the car without altering security or safety systems. Our goal is to customize your car to meet your needs.
No, MBito is not designed for illegal activities. It is intended to enhance the driving experience by adding cool features to your vehicle.
Technical Issues
All purchases are made via Apple App Store or Google Play Store. Please check the appropriate store settings and use their support to resolve payment issues.
Please send a support ticket to ask@mbito.app with your car details and a description of the app crash (including pictures and videos, if possible).
Check if your model is supported by MBito on the Fitting Models page [here]. If your model is supported and you are still experiencing issues reading your car, send us a support ticket at ask@mbito.app with your car details (including pictures and videos, if possible).
Orders and Shipping
Yes, the MBito device comes with a 1-year hardware warranty starting from the purchase date.
You will receive an email confirming your order and another email with tracking details once the order is shipped.
Please contact our support team as soon as possible at ask@mbito.app. We will try to modify the address if the shipment has not been sent yet. Unfortunately, once shipped, the address cannot be modified.